Who we are
Nicolas James Group, St, John's, Square, Grove, Road, South, Southsea, ·, Portsmouth, ·, PO5, 2FG (“we”, “us”) operates this website. This policy explains what personal data we collect through the site, how we use it, and the rights you have over it under the UK GDPR and the Data Protection Act 2018.
What we collect
- Enquiry and contact forms — your name, email address, telephone number and anything you choose to include in your message, such as the property or home type you are interested in.
- Viewing requests — details of the property you would like to view, together with your contact details.
- Usage information — we use privacy-focused analytics to understand how the site is used (pages visited, approximate location, device type). This information is aggregated and is not used to identify you personally.
How we use your information
- To respond to your enquiry and arrange viewings (performance of a contract or steps at your request).
- To share relevant enquiries with our appointed estate agency partners so they can contact you about the property you asked about (legitimate interests in running and marketing the development).
- To understand how the website is used and improve it (legitimate interests, using anonymised analytics).
We do not sell your personal data, and we do not use it for automated decision-making or profiling.
Cookies
Cookies are small files stored by your browser. This site uses as few as possible:
| Cookie | Purpose | Type |
|---|---|---|
| WordPress session cookies | Keep the site secure and working correctly for editors | Strictly necessary |
| Analytics | Anonymised, aggregated measurement of site usage | Analytics (privacy-friendly) |
You can control or delete cookies through your browser settings at any time. Blocking strictly necessary cookies may affect how parts of the site work.
Retention
Enquiry and viewing information is kept only as long as needed to handle your enquiry and any resulting relationship, after which it is deleted or anonymised.
Your rights
You can ask us to: give you a copy of your personal data (access); correct it (rectification); delete it (erasure); restrict or object to how we use it; or provide it in a portable format. To exercise any of these rights, contact us using the details below. You also have the right to complain to the Information Commissioner’s Office (ico.org.uk).
Contact
Nicolas James Group, St, John's, Square, Grove, Road, South, Southsea, ·, Portsmouth, ·, PO5, 2FG — info@stjohnssquare.co.uk.
Changes
We may update this policy from time to time. The current version is always published on this page.